What our satisfied customers are saying about our service:
"I just wanted to let you know how happy I am with the service provided by Simon Palmer & Associates, in the account handling of my company.
Your service from start to finish has been exemplary and on a professional, knowledgeable, yet friendly level that far exceeds all other accounting agencies I have dealt with. Nothing ever seems to be too much trouble to you and I am made to feel unique, never feeling that I am just one of many clients that you and your office have to deal with each day, more to the point I feel like family.
Without you guys I don't know where my company would be today, and I will try to pay you back in some way by giving my wholehearted and thorough recommendation to anyone I feel would benefit on what is a breath of fresh air in the Accounting services you offer.
Long may you continue to set standards for others to follow."
Christopher and Carol Lee
X-Cel Optics Limited
"Simon Palmer & Associates was instrumental in computerisng our accounts by installing the Quick Books Program and setting up our accounts on the application.
Additionally they have installed an excellent Payroll Program ‘Oasys’ which is user friendly, and satisfies all reporting aspects for the Internal Revenue Service of Jamaica.
Their support service has been good and reliable ; they are patient , willing and able to work through any problems we might encounter or to explain in detail anything not readily understood."
Marander Industries Ltd
"As an accounting practitioner I attended a Quickbooks seminar for Accountants and Bookkeepers in April 2010. Although I had been using Quickooks for more than five years prior to this date, I was impressed not only by the format of the presentation but the new features, especially the upgraded “Accountants copy” feature and the “client review.” It was on the strength of this presentation that I upgraded to Quickbooks Premier 2010 and have not looked back since.
Simon Palmer & Associates also provided additional training in the comfort of my own office and this training was tailored to my particular areas of interest. Hence I have been able to derive optimum efficiency from the software.
I have found the level of professionalism displayed by the management and staff to be exemplary and I have been satisfied with the after sales service as all queries have been dealt with promptly.
For those persons who require user friendly accounting software & support that is both professional and timely, I would recommend Simon Palmer & Associates."
Cassie & Cassie Chartered Accountants
"On behalf of the management and staff at the EXIM Bank, I thank you wholeheartedly for partnering with us on the successful staging of the first leg of our Business Advisroy Services (BAS) workshop on "Effective Bookkeeping". Your presentation brought invaluable insight into the capability and effectiveness of QuickBooks as an important tool in managing the bookkeeping process for an organization.
In your presentation you also demonstrated a lot of sensitivity and understanding of the complementary role that the different accounting professionals play in the overall process, even with the use of QuickBooks software in a company. The command you demonstrated of the subject matter and the way you imparted your knowledge, did not go unnoticed by the group, who verbally and in writing, expressed how beneficial the workshop was and how happy they were to have been given the opportunity to learn and grow from the exercise.
A further testament to this, are the numerous calls that we have been getting from persons who heard about how good the workshop was and now want to get your contact details to make private arrangements with you.
We look forward to continue collaborating with you on other workshops that, through our BAS arm, can deliver even greater value to Jamaica's SME's.
Thank you once again, and we wish you and your team the success you deserve.
Chief Officer, Marketing
"QuickBooks is a great solution.
I am grateful for QuickBooks and to Simon Palmer & Assoc for implementing it and for offering such great support.
After a presentation to my group- JBDC – The Authentic Gift & Craft Cluster, highlighting all the comprehensive features of this accounting tool, I was sold.
As a small manufacturer with limited staff, help in getting organized and keeping details close at hand is a continuous challenge.
Record keeping is critical. This system helps keep everything in check."
"Throughout many years of “partnering” with Simon Palmer & Associates, our company, Integrated Chemical Services Limited have truly benefited from their expertise and working knowledge of Quickbooks and TurboPay – two of the accounting systems we acquired through them and for which they have remained consistently supportive.
Simon Palmers & Associates have never failed to impress us with their efficiency and professionalism -from the quality products they represent to their friendly, courteous, knowledgeable and helpful staff.
”Just a phone call/email away”…… perfectly epitomizes the manner in which SPA respond to calls from us whenever we are in need of their service - be it consultation, trouble-shooting or problem solving. This approach inspires confidence in our use of QuickBooks and TurboPay because we know SPA will “have our back” - should the need arise.
Thank you, Simon Palmer & Associates! We have surely enjoyed and appreciated our “partnership” over the years and look forward to continuing our relationship with the true leaders in this sphere of the Business Environment."
Integrated Chemical Services Limited
"As a beginner and learning QuickBooks with no prior knowledge of this software, my experience was not the most pleasant at first, but I had to learn, as it is a requirement of my job. I was introduced to a much older version with its own limitations and using it on my own with just a little guidance from my boss, who also was not very familiar with the program. At first I was intimidated as many people are when learning something new. I had no formal training or any accounting skills and there were many hours of frustration.
With the assistance of Mr. Clive Palmer, I was able to understand the basics, and now I can competently navigate on my own.
We have upgraded to the Premier version, and it is now a pleasure to work with. Simple features such as copy and paste have been added, and I especially like that I can now duplicate certain items which allow me to work faster with more confidence, ease and accuracy. Now my boss thinks that I’m in love with doing accounts."
2 Oxford Road
"It is not often we give kudos to deserving persons. I was a participant in the QuickBooks Sunday class at Quality Academics and I thoroughly enjoyed it. In addition to learning a lot I was impressed by your teaching style, the articulate way that you explained every detail, your patience in answering our questions over and over and above all your mastery of the subject.
Thanks for a wonderful experience."
"Thank you for the knowledge you imparted to us on the Quickbook course. I benefited a lot & I am sure the other participants did too. You were especially patient when you were asked to do the GCT topic many times which I thought you did very well."
"I am now using QuickBooks ,making mistakes etc. and eventually getting out of the rut. I recommended 2 persons who have done the course and I will continue to tell others.
Thanks to Mr. Palmer."
"It was a great course! I'm looking forward to the advanced course."
Chase Brown PE, PMP,